Awards and Recognition

We are dedicated to upholding the trust our patients put in us to protect and restore their health and well-being. That’s a responsibility we don’t take lightly. We measure success by the lives we positively affect – in the smiles and the gratitude patients and their loved ones show us. We’re also heartened by the way our care and service are frequently recognized by others in our profession, industry, and community. When you combine top doctors with the top tools and systems and provide leading access, you get better results.

Top doctors

Our doctors are rated as “Top Docs” in reputable publications year-after-year.

Northern Virginia Magazine

physicians recognized in the February 2018 “Top Doctors” issue

Several physicians recognized in the April 2016 “Top Plastic Surgeons” issue

Washingtonian Magazine

physicians recognized in the November 2017 “Top Doctors” issue

Baltimore Magazine

physicians recognized in the November 2017 “Top Doctors” issue

Washington Consumers’ CHECKBOOK Magazine

physicians recognized in the Fall/Winter 2018 “Top Doctors” issue

Bethesda Magazine

Kaiser Permanente named Best of Bethesda 2016 “Top Vote Getter”
by magazine readers in the following categories:

  • Best primary care physicians
  • Best podiatry practice
  • Best dermatology practice

Hundreds of physicians have joined us from top-ranked academic training programs, university faculty posts, and successful private practices.

Top tools and systems

While electronic medical records have become more and more common, our technology is industry-leading and drives our ability to offer true quality and coordination.

CIO 100 Honoree 2016

Top 100 in technical innovation

The CIO 100 Awards honor 100 organizations — selected from a pool of almost 500 nominations — that have distinguished themselves by creating value through the innovative use of technology. The 100 includes, among others:

  • Kaiser Permanente
  • Mount Sinai Health System
  • University of Chicago Medicine, MIT
  • Samsung electronics
  • Penn Medicine

Recognized NCQA Patient-Centered Medical Home


All of the Mid-Atlantic Permanente Medical Group primary care practices received the National Committee on Quality Assurance (NCQA) Patient-Centered Medical Home (PCMH) Level III rating at all of our 29 Kaiser Permanente medical centers. The PCMH Level III rating is NCQA’s highest recognition for integrated and coordinated care delivery.

Leading access

Even the best care isn’t worth much when you can’t get it when you need it. We lead in making it easy to get the care you need.

Secure emails improve health

A third of patients with chronic conditions who exchanged secure emails with their doctors said that these communications improved their overall health, according to a Kaiser Permanente study published in July 2016 in The American Journal of Managed Care.1

Shorter wait times

Our members experience shorter wait times to see specialists within Kaiser Permanente than specialists in the community.2

Faster access

Since we introduced video visits with our doctors in 2013, we have conducted over 15,000 video appointments. Members choose to connect with their personal doctors or get rapid advice from our emergency medicine doctors. Video visits are available for select conditions.

Lab results online

Members in Maryland, Virginia, and the District read their lab results online more than one million times in the past year.3

Under one roof

We provide 24/7 urgent care in six locations – and extended late night and weekend care at 5 additional locations – where a pharmacy, lab, and advanced imaging are located on the premises.

Proven results

When you have the right doctors, the right tools and systems, and the right access, you can expect great results.

Rated #1 in the nation for 15 clinical quality ratings ranging from prevention and screening for cancer to chronic condition management 4

Private NCQA Health Insurance Plan Ratings

Top-Rated Private Health Plan 2017-2018 in the National Committee for Quality Assurance’s Private Health Insurance Plan Ratings 5

Medicare NCQA Health Insurance Plan Ratings

Top-Rated Medicare Plan 2017-2018 in the National Committee for Quality Assurance’s Medicare Health Insurance Plan Ratings 6

Kaiser Permanente Medicare Plus (Cost) rated 5 out of 5 Stars in Maryland, Virginia, and Washington, DC, in 2013-2018, Medicare’s highest possible rating, 6 years in a row. 7

  1. Reed, Mary, DrPH, Ilana Graetz, PhD, Nancy Gordon, ScD, and Vicki Fung, PhD. “Patient-Initiated E-mails to Providers: Associations With Out-of-Pocket Visit Costs, and Impact on Care-Seeking and Health.” The American Journal of Managed Care 21.12 (2015): E632-639. Dec. 2015. Web. 13 Sept. 2016.
  2. Merritt Hawkins. 2014 Survey of Physician Appointment Wait Times and Medicaid and Medicare Acceptance Rates.
  3. Kaiser Permanente Digital Metrics Report for the Mid-Atlantic States Region, Q1, 2016
  4. The source for data contained in this publication is Private/Commercial Quality Compass® 2016 and is used with the permission of the National Committee for Quality Assurance (NCQA). Private/Commercial Quality Compass 2016 includes certain CAHPS data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Private/Commercial Quality Compass is a registered trademark of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
  5. National Committee for Quality Assurance “NCQA’s Private Health Insurance Plan Ratings 2017–2018.”
  6. National Committee for Quality Assurance “NCQA’s Medicare Health Insurance Plan Ratings 2017–2018.”
  7. Centers for Medicare & Medicaid Services Health Plan Management System, Plan Ratings 2013-2018. Kaiser Permanente contract #H2150. Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.