Awards and Recognition

We are dedicated to upholding the trust our patients put in us to protect and restore their health and well-being. That’s a responsibility we don’t take lightly. We measure success by the lives we positively affect – in the smiles and the gratitude patients and their loved ones show us. We’re also heartened by the way our care and service are frequently recognized by others in our profession, industry, and community. When you combine top doctors with the top tools and systems and provide leading access, you get better results.

Top doctors

Our doctors are rated as “Top Docs” in reputable publications year-after-year.

Northern Virginia Magazine

physicians recognized in the February 2020 “Top Doctors” issue

Several physicians recognized in the April 2016 “Top Plastic Surgeons” issue

Washingtonian Magazine

physicians recognized in the November 2020 “Top Doctors” issue

Baltimore Magazine

physicians recognized in the November 2020 “Top Doctors” issue

Washington Consumers’ CHECKBOOK Magazine

physicians recognized in the Fall/Winter 2018 “Top Doctors” issue

Bethesda Magazine

Kaiser Permanente named Best of Bethesda 2016 “Top Vote Getter”
by magazine readers in the following categories:

  • Best primary care physicians
  • Best podiatry practice
  • Best dermatology practice

Hundreds of physicians have joined us from top-ranked academic training programs, university faculty posts, and successful private practices.

Top tools and systems

While electronic medical records have become more and more common, our technology is industry-leading and drives our ability to offer true quality and coordination.

CIO 100 Honoree 2016

Top 100 in technical innovation

The CIO 100 Awards honor 100 organizations — selected from a pool of almost 500 nominations — that have distinguished themselves by creating value through the innovative use of technology. The 100 includes, among others:

  • Kaiser Permanente
  • Mount Sinai Health System
  • University of Chicago Medicine, MIT
  • Samsung electronics
  • Penn Medicine

Recognized NCQA Patient-Centered Medical Home


All of the Mid-Atlantic Permanente Medical Group primary care practices received the National Committee on Quality Assurance (NCQA) Patient-Centered Medical Home (PCMH) Level III rating at 30 Kaiser Permanente medical centers. The PCMH Level III rating is NCQA’s highest recognition for integrated and coordinated care delivery.

Leading access

Even the best care isn’t worth much when you can’t get it when you need it. We lead in making it easy to get the care you need.

Secure emails improve health

A third of patients with chronic conditions who exchanged secure emails with their doctors said that these communications improved their overall health, according to a Kaiser Permanente study published in July 2016 in The American Journal of Managed Care.1

Shorter wait times

Our members experience shorter wait times to see specialists within Kaiser Permanente than specialists in the community.2

Faster access

Since we introduced video visits with our doctors in 2013, they are a part of daily patient care in Urgent Care, adult family medicine, pediatrics, and behavioral health (adult and child psychotherapy and psychiatry)—with more specialties to come. Members can easily connect with their personal physician, their child’s pediatrician, a behavioral health clinician, or emergency medicine doctor via video on a smartphone, tablet, or computer.

Lab results online

Members in Maryland, Virginia, and the District read their lab results online more than one million times in the past year.3

Under one roof

We provide 24/7 urgent care in six locations – and extended late night and weekend care at 5 additional locations – where a pharmacy, lab, and advanced imaging are located on the premises.

Proven results

When you have the right doctors, the right tools and systems, and the right access, you can expect great results.

Rated #1 in the region for 14 clinical quality measures, including colorectal screening, breast cancer screening, cervical cancer screening, childhood immunizations combo 9, and timeliness of prenatal and postpartum care for women4

Private NCQA Health Insurance Plan Ratings

Top-rated private health plan in 2019–2020 according to the National Committee for Quality Assurance 2019–2020 Private Health Insurance Plan Ratings report4

Medicare NCQA Health Insurance Plan Ratings

Top-rated Medicare health plan in 2019–2020 according to the National Committee for Quality Assurance 2019–2020 Medicare Health Insurance Plan Ratings report4

Kaiser Permanente Medicare Plus (Cost) plan rated 5 out of 5 stars in Maryland, Virginia, and Washington, DC, from 2013–2020; Medicare’s highest possible rating, 8 years in a row

  1. Reed, Mary, DrPH, Ilana Graetz, PhD, Nancy Gordon, ScD, and Vicki Fung, PhD. “Patient-Initiated E-mails to Providers: Associations With Out-of-Pocket Visit Costs, and Impact on Care-Seeking and Health.” The American Journal of Managed Care 21.12 (2015): E632-639. Dec. 2015. Web. 13 Sept. 2016.
  2. Merritt Hawkins. 2014 Survey of Physician Appointment Wait Times and Medicaid and Medicare Acceptance Rates.
  3. Kaiser Permanente Digital Metrics Report for the Mid-Atlantic States Region, Q1, 2016
  4. The source for data contained in this publication is Quality Compass® 2019 and is used with the permission of NCQA. Quality Compass 2019 includes certain CAHPS® data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass® and HEDIS® are registered trademarks of NCQA. CAHPS is a registered trademark of the Agency for Healthcare Research and Quality.
  5. Every year, Medicare evaluates plans based on a 5-star rating system.