Awards and recognition

As a member of Kaiser Permanente, you trust us to protect your health and well-being — and we don’t take that responsibility lightly. We measure our success primarily by the lives we improve, in the smiles and gratitude of you and your loved ones. We’re also honored when our quality of care is recognized by other organizations and publications. When you combine our commitment to our members’ health and well-being, and our high performance in objective quality measures, you get the region’s leading health system.1

Top doctors

Our doctors are rated as “Top Docs” in reputable publications year after year.

Northern Virginia Magazine

physicians recognized in the February 2022 “Top Doctors” issue

Washingtonian Magazine

physicians recognized in the November 2021 “Top Doctors” issue

Baltimore Magazine

physicians recognized in the November 2021 “Top Doctors” issue

Hundreds of physicians have joined us from top-ranked academic training programs, university faculty posts, and successful private practices.

Top tools and systems

While electronic medical records have become more and more common, our technology is industry-leading and drives our ability to offer true quality and coordination.

CIO 100 Honoree 2016

Top 100 in technical innovation

The CIO 100 Awards honor 100 organizations — selected from a pool of almost 500 nominations — that have distinguished themselves by creating value through the innovative use of technology. The 100 includes, among others:

  • Kaiser Permanente
  • Mount Sinai Health System
  • University of Chicago Medicine, MIT
  • Samsung electronics
  • Penn Medicine

Recognized NCQA Patient-Centered Medical Home


All of the Mid-Atlantic Permanente Medical Group primary care practices received the National Committee on Quality Assurance (NCQA) Patient-Centered Medical Home (PCMH) Level III rating at 30 Kaiser Permanente medical centers. The PCMH Level III rating is NCQA’s highest recognition for integrated and coordinated care delivery.

Leading access

Even the best care isn’t worth much when you can’t get it when you need it. We lead in making it easy to get the care you need.

Secure emails improve health

A third of patients with chronic conditions who exchanged secure emails with their doctors said that these communications improved their overall health, according to a Kaiser Permanente study published in July 2016 in The American Journal of Managed Care.1

Shorter wait times

Our members experience shorter wait times to see specialists within Kaiser Permanente than specialists in the community.2

Faster access

Since we introduced video visits with our doctors in 2013, they are a part of daily patient care in Urgent Care, adult family medicine, pediatrics, and behavioral health (adult and child psychotherapy and psychiatry)—with more specialties to come. Members can easily connect with their personal physician, their child’s pediatrician, a behavioral health clinician, or emergency medicine doctor via video on a smartphone, tablet, or computer.

Lab results online

Members in Maryland, Virginia, and the District read their lab results online more than one million times in the past year.3

Under one roof

We provide 24/7 urgent care in 6 locations — and extended late night and weekend care at 5 additional locations — where a pharmacy, lab, and advanced imaging are located on the premises.

Proven results

When you have the right doctors, the right tools and systems, and the right access, you can expect great results.

5 out of 5

Our commercial health plan is rated 5 out of 5 for 29 clinical quality measures, including screenings for colorectal, breast, and cervical cancer, childhood immunizations, prenatal checkups, and postpartum care.4

Top-rated commercial health plan in Maryland, Virginia, and Washington, DC for 2022, according to the National Committee for Quality Assurance (NCQA).4

Top-rated Medicare health plan in Maryland, Virginia, and Washington, DC for 2022, according to the National Committee for Quality Assurance (NCQA).4

Medicare health plan rated 5 out of 5 stars for 10 years in a row (2013–2022), according to the Centers for Medicare and Medicaid Services (CMS).5

  1. In the survey Best Health Insurance Companies for 2021 by, Kaiser Permanente as a national enterprise is rated #1 overall among 15 companies. In the NCQA Commercial Health Plan Ratings 2022, our commercial plan is rated 5 out of 5, the highest rating in MD, VA, and DC. The 2022 Commission on Cancer, a program of the American College of Surgeons, granted Three-Year Accreditation with Commendation to the Kaiser Permanente cancer care program. The Mid-Atlantic Permanente Medical Group is the largest multispecialty medical group in the Washington, DC, and Baltimore areas and exclusively treats Kaiser Permanente members. Permanente Medicine doctors are recognized as Top Doctors in Northern Virginia Magazine (2022), Washingtonian magazine (2022), and Baltimore magazine (2022). According to NCQA’s Quality Compass® 2022, we’re rated 5 out of 5 in 29 measures, including: controlling blood pressure (heart disease), blood pressure control (140/90) (diabetes), glucose control, colorectal cancer screening, breast cancer screening, cervical cancer screening, childhood immunizations, prenatal check-ups, and postpartum care. Quality Compass is a registered trademark of the NCQA.
  2. Merritt Hawkins. 2014 Survey of Physician Appointment Wait Times and Medicaid and Medicare Acceptance Rates.
  3. Kaiser Permanente Digital Metrics Report for the Mid-Atlantic States Region, Q1, 2016.
  4. NCQA Commercial Health Plan Ratings 2021.
  5. NCQA Medicare Health Plan Ratings 2021.
  6. Every year, Medicare evaluates plans based on a 5-star rating system.